Troubleshooting
Troubleshoot Plauti Server installation, connections, data flows, and Deduplicate Jobs, including common errors, permissions, inactive connections, and jobs that are delayed or not visible.
Server errors and their meaning
Understand common Plauti Server errors, including harmless messages, expired sessions, failed connections, and legacy DC Local Server warnings, with steps to resolve each issue.
Error upon install
Learn how to resolve Plauti Server installation errors caused by unsupported operating systems, including ARM-based Windows and Linux, by choosing a supported server or using Docker.
Data Flow - Cannot Find Object or Entity - Plauti Server
Learn why an object or entity is missing from a Plauti Server Data Flow and which Salesforce or Dynamics permissions to check before importing data.
Deduplicate Job - Job stays at Holding - Plauti Server
Learn why Deduplicate Jobs remain in Holding and how to start them in Plauti Server, Plauti Cloud, or Salesforce when Apex job limits delay execution.
Deduplicate Jobs not visible in Plauti Server
Troubleshoot Deduplicate Jobs that remain on Holding or Waiting and are not visible in Plauti Server by checking connections, roles, permissions, and the selected Plauti app.
Connection in Plauti Server is inactive
Learn why a Plauti Server connection becomes inactive, how to reactivate or recreate it, and what happens to scheduled jobs and refreshed Salesforce Sandboxes.
Pending and Running Jobs keeps loading in Plauti Server
Troubleshoot the Pending and Running Jobs spinner in Plauti Server by checking job assignment and connected Salesforce orgs or Dynamics 365 environments, then reconnecting or contacting support.