Troubleshooting
Troubleshooting Plauti Desktop data flows, connections, and Deduplicate Jobs, including missing objects, inactive connections, delayed jobs, and loading issues.
Data Flow - Cannot Find Object or Entity - Plauti Desktop
Learn why an object or entity is missing from Plauti Desktop Data Flow and which searchable/readable and creatable settings determine whether it appears for import.
Deduplicate Job - Job stays at Holding - Plauti Desktop
Learn why Deduplicate Jobs remain in Holding and how to start them in Plauti Desktop, Plauti Cloud, or Salesforce when execution limits delay processing.
Deduplicate Jobs not visible in Plauti Desktop
Learn why Deduplicate Jobs remain in Holding or Waiting and how to check connections, permissions, and the selected Plauti app when jobs are missing from Plauti Desktop.
Connection in Plauti Desktop is inactive
Learn why a Plauti Desktop connection becomes inactive and how to reactivate or recreate it, including expired access, changed terms, refreshed Salesforce Sandboxes, and held jobs.
Pending and Running Jobs keeps loading in Plauti Desktop
Troubleshoot the endless loading spinner in Plauti Desktop’s Pending and Running Jobs by checking job assignment and connected, active Salesforce orgs or Dynamics 365 environments.